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If you are not satisfied with your purchase, you may return your new, unused item within 60 days for a store credit or an exchange. Returns must be authorized in advance. Please contact customer service at 573-388-4580 or email sales@evtv.me.

All exchanged or returned merchandise must be in new, unused condition with no modifications or alterations. Returned merchandise must include original packaging materials, warranty cards, manuals, instructions, etc. If the returned item requires repackaging, your credit/exchange will be subject to a repackaging charge.

Please pack the item to be returned in a sturdy box. Include a copy of your invoice for faster service. Returns must be shipped prepaid. CODs are not accepted. Shipping costs for exchanged merchandise will be charged.

Items that are returned after 60 days are subject to a 15% restocking charge. We are unable to accept returns on batteries, certain electronic items, books, special order or closeout merchandise.